Terms of Service

Last updated: 20.06.2025

1. Introduction and Acceptance

Welcome to ShortcutHero (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website and services located at shortcuthero.xyz (the “Service”) operated by tlumesberger.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms comply with Austrian law and European Union regulations, including the General Data Protection Regulation (GDPR).

2. Description of Service

ShortcutHero is a gamified web application designed to help users learn and master keyboard shortcuts for various software applications. Our Service includes:

  • Interactive training modules
  • Progress tracking and analytics
  • Customizable practice sessions
  • Achievement systems and leaderboards
  • User-generated content sharing

3. User Accounts

3.1 Account Creation

To use certain features of our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Minimum Age

You must be at least 16 years old to use this Service. By using the Service, you represent that you meet this age requirement.

4. User Responsibilities and Conduct

When using our Service, you agree NOT to:

  • Violate any laws or regulations
  • Infringe upon intellectual property rights
  • Upload malicious code or interfere with the Service
  • Harass, abuse, or harm other users
  • Create multiple accounts for deceptive purposes
  • Use the Service for commercial purposes without permission
  • Attempt to gain unauthorized access to any part of the Service

5. Intellectual Property Rights

5.1 Our Content

The Service and its original content (excluding user-generated content) remain the property of ShortcutHero and are protected by international copyright, trademark, and other intellectual property laws.

5.2 User-Generated Content

By posting content to our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, publicly display, reproduce, and distribute such content on and through the Service.

You retain your rights to any content you submit, post, or display on or through the Service.

6. Privacy and Data Protection

Your use of our Service is also governed by our Privacy Policy, which complies with the General Data Protection Regulation (GDPR) and Austrian data protection laws.

We process personal data in accordance with:

  • GDPR (EU 2016/679)
  • Austrian Data Protection Act (Datenschutzgesetz - DSG)
  • ePrivacy Directive

7. Payment Terms

7.1 Subscription Services

Some features of ShortcutHero may require a paid subscription. By purchasing a subscription, you agree to:

  • Pay all applicable fees
  • Provide accurate payment information
  • Authorize recurring charges (for subscriptions)

7.2 Refunds and Cancellations

In accordance with EU consumer protection laws, you have the right to withdraw from your purchase within 14 days without giving any reason. However, by beginning to use digital content immediately, you acknowledge that you waive this right of withdrawal.

7.3 Pricing

All prices are displayed in EUR and include applicable VAT. We reserve the right to modify prices with 30 days' notice to existing subscribers.

8. Limitation of Liability

To the maximum extent permitted by Austrian law:

ShortcutHero shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

Our total liability shall not exceed the amount paid by you to us in the 12 months preceding the claim.

This limitation does not apply to damages resulting from gross negligence or intentional misconduct, or where prohibited by applicable law.

9. Indemnification

You agree to defend, indemnify, and hold harmless ShortcutHero from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

  • Your use of and access to the Service
  • Your violation of these Terms
  • Your violation of any third-party rights

10. Disclaimer of Warranties

The Service is provided “as is” and “as available” without any warranties of any kind, except as required by Austrian consumer protection law.

We do not guarantee that the Service will be uninterrupted, secure, or error-free.

11. Termination

11.1 By You

You may terminate your account at any time through your account settings or by contacting us.

11.2 By Us

We may terminate or suspend your account immediately, without prior notice, if:

  • You breach these Terms
  • We are required to do so by law
  • We discontinue the Service

11.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and associated data in accordance with our Privacy Policy.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Austria, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising out of or relating to these Terms shall be resolved through:

  1. Good faith negotiations
  2. Mediation under Austrian mediation rules
  3. If unresolved, the competent courts of St. Georgen am Walde, Austria

For consumers residing in the EU, you may also use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by:

  • Posting the new Terms on this page
  • Updating the “Last updated” date
  • Sending an email notification to registered users

Continued use of the Service after changes constitute acceptance of the new Terms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Consumer Rights

As a consumer in Austria/EU, you have specific rights under consumer protection laws that cannot be waived by these Terms, including:

  • Right to clear information before purchase
  • Right of withdrawal for digital content (unless waived)
  • Legal warranty rights
  • Protection against unfair contract terms

16. Contact Information

For questions about these Terms of Service, please contact us at:

tlumesberger

Linden 26

4372 St. Georgen am Walde

Austria

Email: office [at] tlumesberger.at

VAT Number: ATU 511932295

For technical support: office [at] tlumesberger.at